At velocity.travel, we want to make sure that our users are aware of the Refund and Cancellation Policies. We encourage our users to read through our policies to understand our terms of use.
Airlines
- Refund: Velocity.Travel offers a hassle-free refund process for airline bookings. In the event of a cancellation, customers are eligible for a refund based on the airline’s specific refund policies.
- Cancellation: Customers can cancel their airline bookings through Velocity.Travel’s website or by contacting our customer support team. Cancellation fees may apply, depending on the airline’s terms and conditions.
- Processing Time: Once a cancellation request is received, Velocity.Travel strives to process the refund within 5-7 working days.
- Credit to Bank Account: The refunded amount will be credited to the customer’s bank account within 5-7 working days after the refund is processed.
Hotels
- Refund: Velocity.Travel understands that travel plans can change, so we provide a refund option for hotel bookings. The refund amount may vary depending on the hotel’s cancellation policy.
- Cancellation: Customers can cancel their hotel bookings through Velocity.Travel’s website or by contacting our customer support team. Cancellation fees may apply as per the hotel’s terms and conditions.
- Processing Time: Velocity.Travel aims to process the refund for hotel cancellations within 5-7 working days.
- Credit to Bank Account: Once the refund is processed, the amount will be credited to the customer’s bank account within 5-7 working days.
Please note that the exact refund amount and processing time may vary depending on the specific policies of the airlines and hotels involved. Velocity.Travel will ensure timely communication and assist customers throughout the refund and cancellation process to provide a seamless experience.
If you have any further questions or require assistance, please feel free to contact our customer support team
Contact Us
If you have any questions or concerns about our Refunds And Cancellations policies, please contact us at trips@velocity.travel.
About velocity.travel
velocity.travel is a unique platform that revolutionizes the way businesses book their travel. The self-booking tool seamlessly automates travel admin workflow, approvals, reports, and loss saving, all while providing corporates with multiple flexibility options for corporate airfares, Hotels, Visas. For more information, visit https://velocity.travel/
About wtfares.com
wtfares.com is India’s fastest holiday planning engine. The company provides tailored holiday packages to FIT customers worldwide. Our unique, automated holiday planning engine can create beautiful itineraries within minutes. For more information, visit https://www.wtfares.com/
Contact Details
- 805, Antariksh, Marol Naka, Taluka, Makwana Road, Sir Mathuradas Vasanji Rd, Marol, Andheri East400059 - Mumbai
- trips@velocity.travel
- +91 8069794455
- 9168831888